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About
H-E-B Universal City
Welcome to H-E-B Universal City, a staple in the culinary landscape of Universal City, Texas. Nestled at 910 Kitty Hawk Rd, this store is more than just a grocery shopping destination; it is a community hub that prides itself on quality, customer service, and a friendly atmosphere. For those who may not know, H-E-B has built a reputation for fresh produce, prepared meals, and unbeatable customer satisfaction.
As you step into H-E-B Universal City, you can immediately sense the welcoming vibe reminiscent of a Target SuperStore. Customers rave about the dedicated staff who are always ready to assist, ensuring that every shopping experience is smooth and enjoyable. Whitley G. shares, "The workers are on point, their food is always fresh!" This sentiment is echoed throughout numerous reviews, highlighting the store's commitment to quality and service.
- Fresh Produce: The store's produce section is a highlight, featuring vibrant fruits and vegetables that are always in season. Don’t miss out on their celebrated ginger shots; they come highly recommended by loyal customers.
- Culinary Delights: From Thanksgiving meals to delicious tamales, H-E-B Universal City excels in prepared foods. As Cm M. notes, the culinary variety offered is perfect for any festive occasion.
- Convenience: With enhancements like self-checkout lanes and express lines, shopping is a breeze. AuBriana B. appreciates the continuous improvements that make this store a perfect fit for busy families.
- Community Feel: Despite being a bustling location, customer feedback suggests it maintains a comfortable and familiar atmosphere. Regular visitors note the strong community ties that keep them coming back.
Though some reviews mention occasional stock challenges, the staff's proactive approach to customer service is commendable. Sloane S. emphasizes, "The employees are always really helpful," reflecting a culture of support and readiness that enhances the shopping experience.
In conclusion, H-E-B Universal City is not just another grocery store. It’s a place where good food meets great service, all within a lively atmosphere that feels like home. Whether you're picking up daily essentials or treating yourself to a ready-to-eat meal, this store stands out as an accessible and rewarding choice in the community. If you have yet to visit, I highly recommend making it your next grocery stop—you won't be disappointed!
For more information, feel free to contact them at (210) 945-2102. Happy shopping!
People talk
Our Guestbook
“ My favorite HEB not just because it's close to me, but because the workers are on point, their food is always fresh, the atmosphere is light like yours in a Target SuperStore. FYI, their ginger shots in the produce section are A-1!!! Don't forget to check them out. All in all, if they expanded this location to a superstore to have two stories, i wouldn't even be mad at that because this location is so popular to where it gets that kind of business. Thank to all of the workers here at this Kitty Hawk location ”
“ I enjoy the great food HEB prepares. HEB has prep made Thanksgiving meals and great tamales I served for Christmas. ”
“ Great neighborhood heb. Been going to this location for yearsssssss and they keep adding things to improve. From self checkout lanes, to a 25 item and under express lane, to including the heb ready to heat meal options -- this heb is perfect. Customer service is always great and they almost always have everything in stock that I need. Maybe I'm biased, but definitely one of the better locations in the city. ”
“ I prefer HEB delivery. Have had NO issues with any of my deliveries or drivers! Great service. ”
“ This HEB is conveniently down the road & although they hold good stock on hand sometimes it can be hard to find what you need or you find less stock and quality. The employees are always really helpful though in trying to assist me or other visitors in the store: stockers, cashiers, managers, even the personal shoppers. HEB has competitive prices and have some great selections when it comes to their Hill Country brand. This store is decently clean and busy regularly, but it would benefit from a few upgrades. ”
“ CAN SOUTHERN CALIFORNIA HAVE AN HEB?! LOVED THIS STORE SO MUCH! Okay, where the hall else can you get lobster and steak for 10.00?! Flowers for 3.00? Fruit for 3.00? The best cookies for 2.00!??? Have y'all had those 6.00 cookies from Disneyland? HEB HAS THEM FOR 2.00!!!! I bought my sister some fresh flowers, fruit for the plane ride home, and cookies for California. Everything was so damn good! 10/10 good! Fresh, and crisp grapes and super sweet mango that was to die for! The service was also 10/10! So nice and helpful. The store was clean, the prices were out of this world, and the products were amazing. I loved this store, and I will be back the next time I'm in town! ”
